To scrutinize all in coming request for trade Settlement transactions for LCs (Import and Export) and B/Cs (Inward and Outward).
Ensures that data entered into the system is correct, accurate and timely.
Ensures that document checking discrepancies recorded are correct and accurate
Update control logs for incoming/ outgoing transactions where apply
Ensure adherence to trade policy & procedure SLA plus all latest ICC publications such as UCP (latest version), URC 522 and ISBP, SAMA regulations, Sharia guidelines.
To handle registration, of documents and settlement and refinancing.
To prepare request for FX deals with treasury in case required.
Follow up settlement with the correspondent bank.
To handle and oversee registration of LCs & BCs at Settlement stage by the Trade Officer.
Work closely with Trade Desk and Initiation Unit in serving customers portfolio
" Processing cheque transactions/ instructions/Documents as per the prescribed operating procedures
Develop subject matter expertise
Monitor workflow / volume flow; Allocate work / job to execute BAU
Handle complex transactions & Queiries; Guide team in handling complex transactions
Client interaction - person / phone/mails
Drive operations review calls (weekly/daily/monthly) with the clients
Perform Quality Checks
Gain product knowledge and act as a referral point - Guide team members in processing complex transactions / cases
Ensure all issues and exceptions are escalated to management on time
Experience in Cheque payments.
Salary: INR 4,00,000 - 7,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Team Leader -(NonTechnical)
Employment Type: Permanent Job, Full Time