New User: Apply to selected job without registration
Cancel
  New User: Apply to selected job and register
Please fill in the below details to apply to the selected job.
If you are registred User, Login to Apply
Cancel

Quality Analyst

Hiring for BPO

3 - 7 YearsMumbai

Posted: 32 days ago

Job Description

Ability to coach and guide associate to achieve the required goal Excellent communication and Interpersonal skill Ability to work under pressure Certified Mentors preferred

Salary: INR 2,00,000 - 6,00,000 P.A. Ready for shift
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality
Role: Quality Coach
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

1. Responsible for monitoring calls/chats/email and offering feedback to all associates currently in Production and Training
2. Responsible for coordinating Internal and Cross- Site Calibrations
3. Facilitate Quality sessions for all New Hire


Company Profile

Wize Careers Consultants
Client Of Wizecareers
View Contact Details+
Contact Details

Recruiter Name:S Chowdhry

Contact Company:Wize Careers Consultants