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Quality Analyst

Hiring for BPO

3 - 7 YearsMumbai

Posted: 32 days ago

Job Description

Ability to coach and guide associate to achieve the required goal Excellent communication and Interpersonal skill Ability to work under pressure Certified Mentors preferred

Salary: INR 2,00,000 - 6,00,000 P.A. Ready for shift
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality
Role: Quality Coach
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

1. Responsible for monitoring calls/chats/email and offering feedback to all associates currently in Production and Training
2. Responsible for coordinating Internal and Cross- Site Calibrations
3. Facilitate Quality sessions for all New Hire

Company Profile

Wize Careers Consultants
Client Of Wizecareers
View Contact Details+
Contact Details

Recruiter Name:S Chowdhry

Contact Company:Wize Careers Consultants