1 Perform network related changes, perform software upgrades, patching and hot fixes .
2 Create implementation plans for upgrades and design modifications to existing systems.
3 Provide Level-2/3 support and troubleshooting to resolve issues .
4 Work within established change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
5 Monitor network performace and ensure system availability and reliability.
Strong knowledge in netwrok protocols (IPSEC, BGP, HSRP, 802.1X and MPLS)
Hands on experience on Nexus switches and Cisco WLC.
Good Knowledge in Switching.
Strong troubleshooting skills.
Good documentation skills.
Hands on experience on Riverbed Steelheads will be added advantage.
Required Candidate profile
ITIL, CCNA-CCNP Routing & Switching,
Salary: INR 15,00,000 - 22,50,000 PA.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Operations
Role: Infrastructure & Technology Manager
Employment Type: Full Time, Permanent